General terms of use and of sale.

Preamble and definitions

These general terms bring together, in a single document, the terms of use of the site imersialab.com (part I) and the terms of sale of IMERSIA LAB’s services (part II).

IMERSIA LAB is a société par actions simplifiée whose registered office is at 64 rue d’Ivry, 27000 Évreux, France, registered under SIREN number 945 170 330. It is referred to below as “IMERSIA LAB”.

Clubby

The mobile cabin designed and built by IMERSIA LAB, combining a club, a photo booth, a video booth and karaoke.

The Client

The individual or company ordering a service. Where they book for a group, the Client undertakes to bring these terms and the instructions for use to the attention of the Participants.

The Participant

Anyone who steps into the cabin and takes part in a session.

The session

One use of the cabin, lasting four minutes, running back to back with the next.

The Site

The website imersialab.com and all of its pages.

The Client, the Participant and IMERSIA LAB are together referred to as the “Parties”.

Purpose and acceptance

Part I sets the rules for viewing and using the Site. Browsing the Site constitutes full acceptance of those rules.

Part II sets the terms of sale of the services. It is accepted by the Client on signing the quote or the purchase order, and prevails over any purchasing conditions the Client might put forward, unless otherwise agreed in writing.

IMERSIA LAB may amend these terms at any time to reflect changes in its services or in regulations. The version applicable to an order is the one in force on the date the quote is signed; it is retained and can be provided on request. The version applicable to browsing is the one published on this page.

If either Party does not rely on one of these clauses at a given moment, that does not amount to waiving the right to rely on it later.

Access to the Site

The Site is freely accessible, with no account to create. Connection and equipment costs remain the user’s responsibility.

IMERSIA LAB works to keep the Site available, without being able to guarantee it. Access may be suspended for maintenance, updates or a technical incident, without notice or compensation.

The user must not do anything liable to disrupt the Site, alter its content, extract its data in bulk, or access it by any means other than the interface provided.

Intellectual property

Every element of the Site and of the Clubby cabin — structure, text, photographs, videos, diagrams, logos, graphic identity, sounds, models and source code — is the exclusive property of IMERSIA LAB or of its rights holders.

Any reproduction, representation, adaptation or exploitation, in whole or in part, without prior written authorisation, is prohibited and would constitute infringement within the meaning of articles L.335-2 and following of the French Intellectual Property Code.

The Client and the Participants undertake not to use IMERSIA LAB’s trade marks, designs and content, nor information they learn in the course of a booking, in a way that constitutes infringement or unfair competition.

Hyperlinks

The Site may link to third-party sites over which IMERSIA LAB has no control. Visiting them is the user’s sole responsibility.

Creating a link to the Site is free, provided it does not harm the image of IMERSIA LAB and does not suggest any affiliation. IMERSIA LAB may ask for it to be removed at any time.

Liability regarding the Site

The information published on the Site — the cabin’s characteristics, lead times, installation conditions, indicative price ranges — is given as an indication only and may change. Only the commercial proposal sent to the Client is binding on IMERSIA LAB.

The Site is a showcase site: no firm booking and no payment is made on it. Sending the contact form constitutes neither an order nor a booking.

Scope of the terms of sale

Part II applies to all IMERSIA LAB services, whether ordered by a business or by an individual:

• Private hire and one-off events: making the cabin available for a set period, with delivery, assembly, an operator present, take-down and collection.
• Long-term installation: placing the cabin in a host venue for an extended period, on the terms set out in the quote.

Where a clause applies to only one of these two arrangements, it says so.

Description of the service

IMERSIA LAB makes available a mobile cabin allowing Participants to take part in music sessions, with photographic and video capture according to the options chosen in the quote.

The cabin measures 1.50 m wide, 1.30 m deep and 2.30 m high. It takes up to eight Participants at a time.

A session lasts four minutes, with sessions running back to back throughout the hire period. Participants may stop a session at any time; stopping gives rise to no price adjustment.

Depending on the options taken, Participants leave with two printed photographs per session, and receive their videos through a secure link.

IMERSIA LAB reserves the right to change the cabin’s technical characteristics, provided the service ordered remains of at least an equivalent standard.

Quotes and formation of the contract

Every request gives rise to a named quote setting out the service, the date, the place, the options and the price. The quote is valid for thirty days from the date of issue.

The contract is formed on the date IMERSIA LAB receives the signed quote together with payment of the deposit set out in article 9. IMERSIA LAB then sends written confirmation to the email address given by the Client.

Until that confirmation has been sent, no date is reserved.

Individual clients: right of withdrawal

Under article L.221-28 12° of the French Consumer Code, the fourteen-day right of withdrawal does not apply to leisure services supplied on a specific date or during a specific period. Booking a cabin for a given date falls within that exception: it is firm as soon as it is confirmed, subject to the cancellation terms in article 13.

Prices and terms of payment

The prices in the quote are in euros excluding tax; VAT at the applicable rate is added. They include delivery, assembly, an operator present for the agreed period, take-down and collection, unless the quote states otherwise. Travel costs are shown separately where the event takes place outside Normandy.

No booking and no payment is made directly on the Site. Orders are handled by the IMERSIA LAB team following discussion with the Client.

Payment schedule

• A deposit of 30 % of the amount including tax on signing the quote.
• The balance within thirty days of the invoice date, the invoice being issued after the service.

Payment is made by bank transfer.

Late payment

Under article L.441-10 of the French Commercial Code, any sum unpaid when due automatically carries, with no prior formal notice, late payment penalties calculated at the statutory interest rate plus ten points. To that is added a fixed recovery cost indemnity of forty euros, without prejudice to further compensation on production of evidence. No discount is given for early payment.

In the event of late payment or non-payment, IMERSIA LAB may suspend performance of current orders until the position is regularised, without that suspension giving rise to any compensation.

The Client’s obligations

Proper performance of the service requires the Client to provide a suitable place. It is therefore for the Client, at its own cost and under its own responsibility, to provide:

The place

• A flat, stable floor able to carry the weight of the cabin, in a space of about four square metres allowing the door to open and people to move around.
• Step-free access allowing the parts to be brought in from the vehicle, or failing that a goods lift of suitable dimensions. Any access constraint must be reported before the quote is signed.
• An indoor position, or an outdoor one under a covered structure, protected from the weather.

Power and network

• A dedicated single-phase 230 V socket protected by a 16 A breaker, that is 3,000 W, immediately nearby.
• Broadband internet access, wired if possible, of around 100 Mbit/s, needed to deliver the videos to the Participants. Where the connection is not fast enough, delivery of content may be delayed, without liability on the part of IMERSIA LAB.

Permissions

• All administrative permissions relating to holding the event and occupying the place.
• Compliance with the regulations on noise nuisance and, where applicable, those on venues playing amplified music. The Client warrants that the place allows music to be played at the agreed times.
• Declaration to SACEM and payment of the royalties due for playing music, which fall to the event organiser. IMERSIA LAB provides the list of tracks played on request.
• Security and guarding of the place, including outside operating hours while the cabin remains there.

Failing that, IMERSIA LAB may refuse to install the cabin or may stop the installation. The full price of the service is then due.

Conditions of access to and use of the cabin

The cabin is open to adults and to children from the age of five. Children under fourteen must be accompanied by a responsible adult. Animals are not allowed.

The cabin was designed to meet accessibility standards for people with reduced mobility: there is no step and no threshold to cross.

The following are prohibited inside the cabin: bringing in drinks or food, smoking and e-cigarettes, bringing in dangerous substances or objects, and any behaviour liable to damage the equipment or endanger the other Participants.

The operator present on site may stop a session or refuse access to anyone whose behaviour, state or number would compromise the safety of the Participants or the integrity of the equipment. Such a stoppage gives rise to no compensation.

Participants use the cabin under the organiser’s supervision. It is for the Client to bring these rules to their attention.

Images, sound and content produced

The cabin takes photographs and videos of the Participants. This article sets out how that works.

Informing the Participants

Signage at the cabin entrance and a message on the inside screen inform Participants, before the session starts, that recording is taking place, what it is for, and how long the content is kept. The Client undertakes to pass that information on to their guests, in particular in the invitation to the event.

Ownership of the content

The photographs and videos belong to the Participants who appear in them. IMERSIA LAB hosts them only for as long as is strictly necessary to deliver them, that is forty-eight hours, then deletes them permanently.

Use by the Client

The Client may use the content produced at its event for its own communication, provided it has itself obtained permission from the people shown. IMERSIA LAB does not warrant those permissions and cannot be held liable in that respect.

Use by IMERSIA LAB

IMERSIA LAB uses no image of a Participant for its own communication without separate, specific written permission, obtained from the person shown or, in the case of a child, from the holder of parental authority. That permission is freely given, revocable at any time and without payment; refusing it has no effect whatsoever on access to the cabin. Publishing event images on the Site, on the “Our case studies” page, also requires the organiser’s written agreement.

Children

Capturing the image of a child requires the permission of the holder of parental authority. It is for the Client, as organiser, to make sure of this and to report to IMERSIA LAB any objection it becomes aware of.

Unlawful content

Participants must refrain from any words or behaviour contrary to the law or harmful to the rights of others. IMERSIA LAB may immediately delete any manifestly unlawful content brought to its attention.

Cancellation and postponement

Postponement

The Client may ask to move the booking to another date, by email to contact@imersialab.com, giving the name and date of the booking. A postponement is granted free of charge where the request reaches IMERSIA LAB more than fifteen days before the scheduled date, subject to availability, for a new date within twelve months. After that, the request is treated as a cancellation.

Cancellation

In the event of cancellation, the sums paid are retained by IMERSIA LAB on the following scale, assessed at the date the written request is received:

These bands are mutually exclusive: only one applies, the one matching the notice actually given.

At the Client’s request, the amount retained may be converted into a credit note, valid for twelve months against any IMERSIA LAB service.

Cancellation by IMERSIA LAB

If IMERSIA LAB were unable to perform the service for a reason attributable to it, it would refund all sums paid within fourteen days and would propose, as far as possible, an alternative solution.

Liability and insurance

IMERSIA LAB is answerable to the Client for the proper performance of the service ordered. Its services comply with European regulations and with French law in force.

The cabin’s electrical installations are inspected periodically under French decree no. 2010-1016 of 30 August 2010 and article R.4226-14 of the French Labour Code. The latest inspection report, carried out by an accredited body, is provided on request.

IMERSIA LAB holds professional liability insurance with Generali, policy number AU637703, covering the financial consequences of damage caused to third parties through the hire of its cabins.

Except in the case of gross negligence or personal injury, IMERSIA LAB’s liability is limited to the amount excluding tax actually paid by the Client for the service concerned. Indirect loss — loss of business, loss of revenue, damage to image, loss of data — gives rise to no compensation.

The Client remains responsible for the general safety of its event, for the behaviour of its guests, and for respecting the venue’s capacity.

Condition of the equipment

The cabin remains at all times the property of IMERSIA LAB. The Client has custody of it for the whole time it is on its premises or at the event site, including outside operating hours.

The Client is answerable for damage, loss and theft occurring during that period, apart from normal wear and faults arising from the equipment’s own operation. Repairs are invoiced on the basis of a quote drawn up by IMERSIA LAB and sent to the Client.

The condition of the equipment is recorded jointly on installation and on collection. If the Client or its representative is absent for either of those, the record drawn up by IMERSIA LAB stands, unless proved otherwise.

Force majeure

Neither Party can be held in default where performance of its obligations is delayed, hindered or prevented by force majeure within the meaning of article 1218 of the French Civil Code.

The Party affected informs the other without delay. The Parties then look together for a new date.

If the force majeure event continues beyond thirty days, the order is cancelled automatically and the sums paid are refunded within fourteen days at most, less costs already incurred and evidenced.

Personal data

The data processing carried out by IMERSIA LAB — purposes, legal bases, recipients, retention periods, exercising your rights — is described in the privacy policy, which forms an integral part of these terms.

Where IMERSIA LAB processes data on the Client’s behalf as part of a long-term installation, the Parties enter into the processing agreement provided for in article 28 of Regulation (EU) 2016/679.

Complaints and disputes

Any complaint must be sent in writing to IMERSIA LAB, by email to contact@imersialab.com or by post to 64 rue d’Ivry, 27000 Évreux, France. IMERSIA LAB undertakes to reply within a reasonable time.

IMERSIA LAB’s services are aimed at professionals: companies, agencies, production houses, local authorities and venues open to the public.

These terms are governed by French law. Failing agreement, disputes fall within the exclusive jurisdiction of the French courts. Where the Client is a business, jurisdiction is given to the court for the district of IMERSIA LAB’s registered office.

Version of this document

Version 2 of 25 October 2026, replacing version 1 of 29 August 2025.

Earlier versions are kept by IMERSIA LAB and provided on request; the version applicable to an order remains the one in force on the date the quote was signed.